Refund policy

Returns and Refunds

Due to the custom nature of our products, we do not accept returns or offer refunds.
If you are not satisfied with your order, please contact us within 3 business days of delivery to discuss the issue and determine if a refund or replacement may be possible.

When emailing us, please include your order number so we can locate your purchase in a timely manner. Emails may be sent to: quentscreationsllc@gmail.com. 

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.